All articles
49 articles
- 0 to 100 PricingHow STX shows prices on a 0 to 100 scale, and what a price means for a YES or NO contract that settles at $1 or $0.
- Account BalanceWhat your Account Balance includes: deposits, settled winnings and losses, fees and withdrawals.
- Account statusWhat it means when your account is pending, locked, inactive (dormant), in cool off, self-excluded, suspended or closed, and what to do.
- API and automated tradingSTX has a public API for placing and managing orders. Where to find the documentation, and what Ontario API users need.
- Available BalanceYour Available Balance is the cash you can use for new orders: funds not tied up in open orders or positions.
- Changing your detailsHow to update your name, address, email or phone number on your STX account.
- Closing your accountHow to close your STX account, and how to take a break instead.
- Cool Off PeriodTake a short break from STX with a cool off period. How to set one and what it means for your account.
- Deposit LimitsSet a deposit limit to control how much you can deposit into your STX account, and how to change it.
- Depositing fundsHow to fund your STX account with Interac e-Transfer or wire transfer, the minimum deposit, and what to do if a deposit hasn't arrived.
- Do STX Points Expire?No STX Points do not expire. Once in a tier you will never drop below that.
- Fee ScheduleSTX's fees in Ontario. Maker wagers are free; taker wagers pay a fee set by the price and your loyalty tier, at most 2.5¢ per contract.
- FeesWhat STX charges. Maker wagers are free; taker wagers pay a small fee that depends on the price and your loyalty tier.
- How are STX Points calculated on wagers?How many STX Points you earn per dollar wagered, and which wagers count.
- How do I earn STX Points through referrals?Share your STX referral code with your friends and when they sign up and wager you both earn 100 STX Points.
- How do I earn STX Points?The ways to earn STX Points: wagering on STX and referring friends.
- How Many Points Do I Need for Each Tier?The STX Points needed for each loyalty tier, from Rookie to Hall of Fame.
- How to Place a Wager (buy/sell)?How to buy or sell contracts on an STX market, and how YES and NO outcomes settle.
- How to place Limit Order?What a limit order is, how its price works, and how to place one on STX.
- How to redeem STX Points?How to use your STX Points, and what they get you on STX.
- I can't log inWhat to do if you forgot your password or the email on your account, your account is locked or dormant, or it says it is not active.
- I won. When do I get paid?Winning positions settle automatically after the event ends. You do not need to close them.
- In Order LiabilityIn Order Liability is the amount held for your open orders that have not matched yet, and when it is released.
- Limit HistoryWhere to see the history of the player limits you have set on your STX account.
- Location checksSTX confirms you are in Ontario each time you wager. How the check works on phone and web, and how to fix a failed check.
- Loss LimitSet a loss limit to control how much you can lose over a period, and how to change it.
- Max Wager LimitSet a max wager limit to cap the amount you can have at risk, per account and per order.
- OrdersHow orders work on STX: buy and sell orders, and what happens when another player's order matches yours.
- Portfolio ValueYour Portfolio Value is what your holdings are worth at market prices: available balance, positions and orders.
- Position RiskA Player’s Position Risk is the aggregate amount of risk they currently hold in Open Positions.
- PositionsWhat an open position is, how it is created, and what it means for the outcome you are backing.
- Potential FeeThe most you could pay in fees on an open position. Since June 22, 2026, a taker fee is charged when your order fills, not at settlement.
- Promotions and referral codesHow STX promotions work, and what to do if you forgot to enter a referral code when you signed up.
- Reading a marketWhat buying and selling mean, what a price like 68¢ or -213 tells you, and what quantity means.
- Responsible Gaming at STXHow STX works, what prices mean, warning signs, the self-assessment, player protection tools and where to get help 24/7.
- Responsible Gaming ResourcesFree, confidential help lines and resources for anyone with concerns about their gambling.
- Results and voided marketsWhat to do if you think a market settled the wrong way, and what happens when an event is postponed or suspended.
- Self Exclusion PeriodExclude yourself from STX for a longer period, the options available, and how to set it up.
- SettlementsWhen and how a position settles on STX: closing wagers and market results.
- Smart WalletHow the STX Smart Wallet frees up your Available Balance when an order would reduce your risk.
- Time LimitsSet a time limit to control how many hours you spend on STX, and how to change it.
- Verifying your identityWhy STX verifies your identity, what to expect, and what to do if your account is still pending review.
- What are STX Points?STX Points are rewards you earn when you wager on STX, win or lose. What they are and how they add up.
- What do STX Points do for me?What STX Points do for you: higher tiers, lower fees and other rewards.
- What is STX?STX is a sports betting exchange licensed by the Alcohol and Gaming Commission of Ontario. You wager against other players.
- Who can join STX?You must be 19 or older, complete identity verification, and be physically in Ontario when you place a wager.
- Why is my balance different?Account balance, available balance, money in orders and positions, and why they differ.
- Withdrawing fundsHow to withdraw from your STX account, how withdrawals are reviewed, and why a withdrawal can take longer.
- Your first wagerFrom sign-up to your first settled wager, step by step.